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Terms & Conditions

Effective Date: October 18, 2026

Last Updated: October 18, 2026

 

Welcome to www.aruvis.com (the "Website"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use our Website.

 

1. Overview and Acceptance

  • Parties: These Terms are an agreement between you ("User", "Customer", or "You") and Aruvis ("Company", "We", "Us", or "Our"), operating www.aruvis.com.

  • Binding Agreement: By placing an order, registering an account, or simply browsing the Website, you signify your acceptance of these Terms and our Privacy Policy.

2. Eligibility

  • You must be at least 18 years of age (or have the direct consent and supervision of a parent or legal guardian) to use this Website, create an account, or purchase products.

  • By using the Website, you represent and warrant that you meet all legal eligibility requirements.

3. Products, Pricing, and Availability

  • Product Descriptions: We make every effort to display as accurately as possible the colors, ingredients, packaging, and descriptions of our products (including food items, spice mixes, pickles, and artisanal goods). However, we do not guarantee that your device’s display will accurately reflect the true color or appearance of the items.

  • Pricing: All prices listed on the Website are subject to change without notice. We reserve the right to modify or discontinue products at any time.

  • Availability: All orders are subject to product availability. If an item is out of stock after you place an order, we will notify you promptly and issue a refund or alternative solution.

4. Ordering and Payment

  • Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

  • Payment Terms: We accept various secure payment methods as displayed at checkout. You represent and warrant that you are authorized to use the designated payment method.

  • Taxes: You are responsible for any applicable sales, goods and services, or value-added taxes associated with your purchases.

5. Shipping and Delivery

  • Shipping Policy: We ship products to addresses specified during checkout, subject to our delivery coverage areas.

  • Timelines: Estimated delivery dates are approximations and are not guaranteed. Delays may occur due to courier logistics, weather, or regional holidays.

  • Risk of Loss: Title and risk of loss for all products pass to you upon delivery of the items to the carrier.

6. Returns, Refunds, and Cancellations

  • Due to the perishable nature of certain culinary and food products offered on Aruvis, specific restrictions apply to returns and exchanges.

  • Defective or Damaged Items: If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photographic evidence, and we will review your request for a replacement or refund.

  • Cancellations: Orders may be canceled only before they have been processed for dispatch.

7. Intellectual Property Rights

  • Ownership: All content on this Website—including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software—is the property of Aruvis or its content suppliers and is protected by international copyright and intellectual property laws.

  • Limited License: You are granted a limited, revocable, non-exclusive license to access and make personal use of the Website. You may not download (other than page caching) or modify any portion of it without our express written consent.

8. User Conduct and Prohibited Activities

You agree not to use the Website to:

 

  • Violate any local, state, national, or international law or regulation.

  • Transmit any harmful code, viruses, trojan horses, or malicious software.

  • Attempt to gain unauthorized access to our systems, user accounts, or computer networks.

  • Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

  • Collect or track the personal information of others without authorization.

9. Limitation of Liability

  • To the fullest extent permitted by applicable law, Aruvis and its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Website or products purchased through it.

  • Our total liability to you for any claim arising out of or relating to these Terms or the Website shall not exceed the amount paid by you, if any, to access our services or purchase our products.

10. Disclaimer of Warranties

  • The Website and all products and services delivered to you through it are provided on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind, either express or implied.

  • We do not warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

11. Indemnification

You agree to indemnify, defend, and hold harmless Aruvis and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

 

12. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles, and subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

 

13. Changes to Terms

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

 

14. Contact Information

If you have any questions about these Terms and Conditions, please reach out to us through our official contact channels on www.aruvis.com.

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